top of page

Retail Sales and Tourism

Now that I have shared how I started my career, let me give you some more details about my work history. To clear up any confusion, I was born in Lautoka, a city in Fiji. All of my jobs, except my first one, were offered to me through word-of-mouth recommendations based on my hard work, perseverance, and willingness to learn. Below you will find a detailed description of the roles I undertook while living in Fiji.

The Fijian Surf Co.

Sales Assistant, 

06 2006 - 06 2007 &

08 2003 - 05 2004

 

Click here to view website

The Fijian Surf Company was founded by Ian Muller in 1995, which was previously known as Viti Surf Legend (VSL). This surf company was the first to be established in Fiji and inevitably pioneered, shaped and moulded the future of Fijian surfing. The Surf Company specialises in surf tours, lessons, surf merchandise like fin control systems (FCS), different styles of surf boards, leashes, reef protective gear, snorkelling gear, clothing for men, women and children and hosted surf competitions for locals. 

 

I was employed on a full tme basis with minimum supervision, I managed all administrative tasks, shop sales and tour bookings and reported to the director. My responsibilities and duties included:

​

CUSTOMER SERVICE AND SALES

  • Having a friendly and engaging personality with customers.

  • Comfortable working with members of the public.

  • Confidently selling products.

  • Assisting customers with product choices in a professional and polite manner.

  • Lifting large amounts of stock and keeping up with fitness.

  • Having a comprehensive understanding of my area of sales.

  • Stock taking and ensuring stock tidiness, garments folded, hung and zipped according to company methods.

  • Ensuring garments full range of sizes and styles are displayed professionally and appealingly.

  • Consistent store housekeeping, upkeep of merchandise, floors, restrooms, change rooms and outside displays.

  • Consistently displaying new styles and sales on manikins and clothes racks.

  • Responding to all inquiries from the general public in a prompt and professional manner.

  • Maintaining a professional rapport with suppliers.

  • Monitoring merchandise orders and re-ordering merchandise to ensure customer availability.

 

FINANCE

  • Handling cash over the counter and manually processing visa/master cards.

  • Assisting with payroll

  • Banking and bill-paying

  • Filing and computer work

  • Trusted key holder.

 

Key achievements:

  • Consistently ensuring customer satisfaction.

  • Proven record of reaching target monthly sales.

 

 I left this role for migration purposes; while waiting for my travel visa to be processed, I assisted my twin with her jewellery business.

 

Skills:

  • Enjoying working with people.

  • Friendly and confident manner with a pleasant personality.

  • Ability to work without direct supervision.

  • Ability to clearly present product and service information.

  • Good personal presentation.

  • Excellent communication skills.

  • Knowledge of the requirements of the revlevant Health and Safety legislation and procedures.

Adrenalin WaterSports, Fiji

Beach Attendant, 

02 2005 - 04 2006

 

Click here to view website

Adrenalin Fiji is the original and largest water sports provider in Fiji and has built a quality reputation from safely operating since December 2005. We are proudly located at all Denarau Island Resorts Fiji Beach Resort managed by Hilton, Sofitel Fiji Resort & Spa, Westin Resort, Sheraton Fiji Resort, Radisson Fiji Resort and the Wyndham. Surf-Dive-Cruise-Fish-Fly! Things to do in Fiji, include jet ski safaris, village tours, surf charters, scuba diving, game fishing, fast jet boat rides, parasailing, water sports, luxury charters, leisure cruising, and much more.

​

I was offered this job because I had an exemplary reputation for seafaring. I was employed as the first female beach attendant. Before the grand opening of Adrenalin Water Sports, I went through specific training for three months. I learnt the functions of motorised and non-motorised seafaring equipment, occupational health and safety training, first aid, lifeguard skills, deckhand skills, and equipment controls.

​

Responsibilities and duties included:

  • Maintaining non-motorised and motorised equipment such as jet skis, Hobie cats, kayaks, windsurfing and the like.

  • Instructing guests/customers on the safe use of the equipment.

  • Briefing guests/customers about rules and regulations.

  • Performed deckhand duties on fishing and island-hopping tours.

  • Performed demonstrations with the water sports equipment to customers.

 

Key achievements:

  • Consistently ensure the well-being and safety of customers during fishing trips, island hopping, and other motorised sea vehicles like jet skis.

  • Proven record of minimum customer incidents.

 

I worked at the Sofitel base and left this role out of my own for personal reasons.

​

Skills:

  • Excellent and clear communication.

  • Adhering to company OHS procedures and policies.

  • Exemplary interpersonal skills.

  • Ability to clearly present product and service information.

  • Ability to work within a team and autonomously.

  • Knowledge of the requirements of the relevant Health and Safety legislation and procedures.

Jolly Good, Fiji

Kitchen Hand,

03 2001 - 11 2002

 

Click here for more information

Jolly Good is a fast-food restaurant that specialises in mostly fried chicken dishes. In Fiji, this restaurant is of higher stature than Mac Donalds.

Jollygood has the best-fried chicken and skinless Chinese dishes. Its authentic Chinese fried rice will remind you of the Chinese dishes of the 1960s.

 

This was my first job entering the workforce; I worked full-time hours with minimum supervision.

​

Responsibilities:

  • Washing and cleaning utensils and dishes and makeing sure they are stored appropriately

  • Handling, sorting, storing and distribute food items

  • Sorting and disposing of rubbish and recycling

  • Organising laundering of kitchen linen

  • Cleaning food preparation equipment, floors and other kitchen tools or areas

​

Key achievements:

  • Consistently ensuring customer satisfaction

  • Performed with utmost professionalism

 

I left this role to venture out into community volunteer work.

 

Personal attributes:

  • Enjoying practical work

  • Good hand-eye coordination

  • Ability to work quickly and safely with minimal supervision

  • Good personal hygiene

  • Good communication skills

  • Ablity to work under pressure

  • Ablity to work as part of a team

  • Knowledge of the requirements of the relevant Health and Safety legislation and procedures

Namana Art & Craft

Art & Administration Assistant,

01 2002 - 06 2003

 

Click here to view facebook page

Namana Art & Craft specialises in unique crafts and art from the Coral Coast of Fiji. It is handmade with local natural materials, inspired by nature, and above all... made with love, love, love!!!

 

I worked as an Art and Administration Assistant, leveraging my reputation for great creativity, steady hand, and fast learning. My aunt, the sole director of the company I worked for, hired me for this role due to my skills. This was a live-in position, and I worked full-time hours with minimal supervision.

 

Responsibilities:

  • Answering phone calls and greeting clients

  • Providing customer service through professionalism and answering client field sales inquiries

  • Ensuring clients follow in house rules

  • Monitoring and keeping artwork safe

  • Assisting in art projects and ensuring orders were completed within timeframes

  • Maintaining upkeep of office and filing receipts

  • Coordinating resources and maintaining information

  • Conducting face painting excursions for primary school events

  • Attending art fairs and selling art material

  • Handling cash at-hand sales

 

Key achievements:

  • Ensuring that sales targets are met consistently 

 

I left this role to attend to personal matters

 

Skills:

  • Ability to take direction and to work as part of a team.

  • Good communication and people skills

  • Using initiative and awareness of the environment

  • Ability to respond and to work quickly under pressure

  • strong visual sensibility

  • Keen interest in sketching, mosaic and ceramics

  • Knowledge of the requirements of the relevant Health and Safety legislation and procedures

 

bottom of page